F.A.Q
Please check here before contacting us
We only sell our toothbrushes via our official website, YourToothbrush.co.uk Each toothbrush is sent in a recycled plastic travel tube. Tamperproof sealed with a genuine holagram mark on each tube for your piece of mind.
When you first receive YourToothbrush™ we suggest rinsing it with clean water and allowing it to dry. You can soak it in mouthwash for a few minutes if you prefer, but be careful of leaving it too long as this could damage the soft, fine bristles.
With normal use YourToothbrush™ will last a good 3 to 4 months. We would then recommend a new replacement. As with a traditional toothbrush, to prevent any build up of bacteria and frayed bristles YourToothbrush™ should be replaced regularly.
We accept payments via PayPal, Apple Pay, and all major credit and debit cards via Stripe using our guaranteed SSL secure check-out.
Unfortunately we cannot cancel or change your order after 24 hours. If you need to change/cancel your order, please contact us via email at smile@yourtoothbrush.co.uk ASAP to see if we can help. If your order has already been shipped, we are no longer able to make any changes.
Once you have placed your order and payment has been processed, you will receive your order email confirmation. You will then receive your tracking number once your order has been shipped. Please check your Spam/Junk folders before contacting us.
Yes! Tracked, insured delivery is included free for every UK order.
At the moment we only deliver within the UK via our headquarters based in Greater London. This means we can deliver to you quickly and you can rest assured of no custom charges or import duties, unlike companies that are based outside of the United Kingdom.